Información obligatoria

All invoices must contain a valid PO number, packing slip/waybill, ship-to location, remit-to address and currency. Invoices with missing or invalid information will be rejected and delay payment.

Payment Inquiries

For invoice and payment inquiries, email [email protected] and follow these steps:

• For payment inquiries always submit a copy of the invoice and signed proof of delivery
• Only submit invoice inquires for invoices that are PAST DUE
• Requests which do not require invoice copies:
  • Remittance detail
  • Copies of debit memos

To Submit Invoices

• When submitting invoices by email, choose only one address based on the ship-to location. Do not send an invoice to multiple email addresses. Submit invoices in PDF format only, with only one invoice per PDF; other file types and zip files of invoices will be rejected.
• Please only submit an invoice ONCE, unless there is a new PO number being referenced the second time. All duplicate invoices are automatically deleted.

Please email invoices to the following locations:

• Amsterdam, Netherlands – [email protected]
• Brampton, Canada – [email protected]
• Cameri, Italy – [email protected]
• Cwmbran, South Wales – [email protected]
  • UK Electrification – [email protected]
• Lindesberg, Sweden – [email protected]
• Nuremburg, Germany – [email protected]
• Jurong Town, Singapore – [email protected]
• Zurich, Switzerland:
  • Meritor Aftermarket Europe Limited – [email protected]
  • All other local entities – [email protected]
• Monterrey, Mexico:
  • For suppliers located in Mexico – select this link
  • For suppliers outside of Mexico – [email protected]
• U.S. Plants:
  • All sites excluding the below four locations – [email protected]
  • Florence, Kentucky and Plainfield, Indiana (productive only) – [email protected]
  • Oshkosh, Wisconsin/AxleTech – [email protected]
  • New Kensington, Pennsylvania/Siemens – [email protected]

ERS/EDI Suppliers

• Advanced Shipping Notice (ASN) must be submitted to the plant. If the ASN is not provided, there will be errors in invoicing and delays in payment.
• Do not submit any invoice copies as they are not required.
• To become an EDI supplier and for troubleshooting, email [email protected].

Useful Contact Information and Links

• Send remit-to, banking, address, and W9 and W8 changes and updates to [email protected]
• iSupplier Portal – iSupplier Portal
  • Account password set-ups and resets – [email protected]
  • Technical issues – [email protected]
• For pricing issues, contact your buyer.