Rahul: How an electrifying moment generated a compassionate leader in manufacturing

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When Rahul was eight years old, he had an electrifying epiphany. 

“During the summers, my cousins and I would go to our grandma’s house in India. Our schools always assigned a summer project, and one of my older cousins decided to build a small-scale wind turbine for his,” Rahul says.

His cousin bought all the parts, set up the system and created a generator. When it was completed, curiosity got the best of Rahul - a mischievous eight-year-old who couldn't help himself.

"[My cousin] had the turbine connected to a 9-volt DC battery which let it spin at a certain speed," Rahul says. "I was thinking, 'I know the electrical outlet is 240 volts, so if I connected it to that, it should spin even faster. Maybe it will become a helicopter or something."

Rahul connected the turbine, and immediately it shorted out with sparks, "because you cannot plug a DC motor into an AC wall outlet," he says. "So I destroyed his whole project a few weeks before he had to return to school and present it." To this day, Rahul is embarrassed by what he did, but that literal spark initiated an internal spark for him to learn more about what had happened. 

Today, one can find Rahul working with electrolyzer products as the Project Manager for Future Manufacturing at Cummins Inc..

"Project management is a bit less predictable than my other roles as a design engineer or on the quality team," he says. "I usually come into work thinking of five things I will accomplish for the day, and that always changes."

Rahul thrives on finding redundant or repetitive work and creating systems to automate it. However, the main part of his job involves understanding risks, escalating issues, managing chaos and, "being okay with knowing you're not going to do everything on your to-do list," he says.

Rahul's team is cross-continental, spanning Belgium, Canada and the U.S. It's also cross-functional, working  with design (mechanical, electrical, process), purchasing, manufacturing, finance and the test team. Additionally, he collaborates  with teams made up of people from Cummins-acquired companies. With so many cultures and functions working together, Rahul has learned the importance of crystal-clear communication. 

He learned the value of communication early in his life - growing up in Saudi Arabia at an international compound with people from nearly 80 different countries. Later, Rahul attended a boarding school with students from 30 or 40 nationalities. 

"What affected me growing up was that people are the way they are because of some past life experience. It's really easy to judge someone for being who they are without having that context," he says. That's where empathy comes in. Can we attribute this conclusion o Rahul?

Having curiosity and empathy is key at a place like Cummins where there is so much diversity.

"I just look around, and there are people from different values and ideals. Even if you don't want to have diversity, you'll be exposed to it [at Cummins] - and then you start realizing the value of diversity. You start to ask what you can change about yourself, how you can adapt or communicate better with other people," Rahul says.

The Cummins culture of diversity and inclusion is one of the main reasons Rahul accepted his initial job offer. He was also enamored with the Every Employee, Every Community (EEEC) program. Through this program, every employee can participate in community service throughout the year. 

When Rahul was an intern at Cummins, his manager asked to meet offsite rather than at the office one day. They ended up spending the day at a domestic violence shelter in Columbus, Indiana, rebuilding their fence. Rahul keeps that memory close to his heart - even after so many years.

"That was such an impactful experience," he says. "Cummins, as a company, we really do live our values. Whatever community we work in is better because we're there. We're not takers. We leave things behind for people to flourish in those communities. In a world of ruthless capitalism, [EEEC] feels authentic and aligns with my personal beliefs and values."

Now Rahul looks forward to EEEC days and is organizing opportunities for his team to work with Courage Kenny, an organization that modifies toys to be more accessible for disabled children.

"The fact that Cummins lives its values is just amazing," Rahul says. "I did not expect a company in this day and age to do that. That's one of the reasons I'm still here six years later. There are so many companies that work in renewable energy. But Cummins is helping the community and thinks about its global impact. It's why I love working here." 

Rahul is figuring out how to combine business and compassion as he pursues his MBA from the University of California, Berkeley. He sees the contrast between a capitalistic world where companies try to maximize their utility and profit, and the conversation around the social or environmental impact a company should have. 

"I'm interested in how we make those impacts more tangible - more realistic," he says. "How do we ensure that when we make business decisions, we consider the negative externalities that go with those decisions?" 

Business strategy is Rahul's sweet spot at the moment. "I'm trying to understand the ambiguity and the complexities of the world so I can create persuasive strategies for businesses to follow that aren't just good for the customers, shareholders and directors, but also for the planet and the community in which the business exists." 

Considering work outcomes from all points of view — particularly that of the customer — is how Rahul has created some of the most impactful moments of his career thus far.  

When he was a design engineer for Cummins, Rahul added a door feature to a consumer product that makes it easier for customers to change engine belts in an RV. Before Rahul's design, if an RV engine belt needed to be replaced, the entire product had to be removed from the RV, which could take six to eight hours of service work to replace a belt that cost $20. 

Because of the labor required to make the changes, the replacement cost for the customer or warranty team was $1,200. This didn't sit right with Rahul because this belt was a typical service item. By adding a door that allowed easy access to the belt, the cost to the customer and warranty team was reduced by 80%. Rahul's door can be retrofitted to older products as well.

"Sometimes it's hard as an engineer, when you're disconnected from the end customer, to think of things through their perspective and understand their pain," he says. "To me, it's just a service item that needs a door. But to them, imagine a customer going to a national park in an RV with their family, and suddenly their generator breaks. It's hard to get a service person to meet them in the middle of nowhere to replace a belt, so for them it means a canceled trip to bring the RV back to a service station. So it's more than just $1,200. It could be a ruined family vacation. We forget, when we are chasing numbers, that there's a human being behind everything. Being compassionate allows us to make the world more livable."

Cummins Office Building

Cummins Inc.

Cummins, a global power technology leader, is a corporation of complementary business segments that design, manufacture, distribute and service a broad portfolio of power solutions. The company's products range from internal combustion, electric and hybrid integrated power solutions and components including filtration, aftertreatment, turbochargers, fuel systems, controls systems, air handling systems, automated transmissions, electric power generation systems, microgrid controls, batteries, electrolyzers and fuel cell products.

Supporting Indigenous communities

Cummins announces commitment to Canadian Council for Indigenous Business (CCIB) Partnership Accreditation in Indigenous Relations (PAIR) Program

Cummins announces commitment to Canadian Council for Indigenous Business (CCIB) Partnership Accreditation in Indigenous Relations (PAIR) Program

Cummins Inc. delivers superior solutions for its customers to power their communities and the world. It does that with the company's steadfast commitment to diversity, equity, and inclusion - winning with the power of difference. 

In honor of International Day of the World’s Indigenous Peoples and as part of Cummins’ objective to create positive and meaningful relations with Indigenous businesses and communities in the region, Cummins is proud to announce it is now at the “Committed” level of the Canadian Council for Indigenous Business (CCIB) Partnership Accreditation in Indigenous Relations (PAIR) Program.

Shashiraj Shanbhag, Vice President, Product & Service Management - Canada, and leader of the Canada Indigenous Relations initiative at Cummins: "We have been doing a great deal of work specific to Indigenous communities in Canada for several years. Since recently joining the Canadian Council for Indigenous Business Partnership Accreditation in Indigenous Relations Program at the Committed Level, the program will provide Cummins with external validation to all the work our employees have been doing and additional opportunities to do even more. The PAIR certification is an excellent opportunity for us to measure and strengthen our work in deepening relations with Indigenous communities throughout Canada."


The work of PAIR


Established by the Canadian Council for Indigenous Business, the PAIR Program is a rigorous, independent third-party certification program for corporate performance in Indigenous relations. The process evaluates measurable outcomes and initiatives in four performance areas: Leadership Actions, Employment, Business Development and Community Relations.

Since its inception in 2001, PAIR has maintained its position as the foremost corporate social responsibility program, with a distinct focus on Indigenous relations. PAIR's certification program instills a strong sense of confidence in communities due to its foundation on independent third-party validation of company reports, and the ultimate company rating is decided by a panel of Indigenous business professionals. As a PAIR committed company, Cummins will undergo the process of external verification and work collectively with the CCIB and Indigenous stakeholders toward the long-term goal of achieving Gold Certification.


The work of Cummins Canada


Cummins' commitment to PAIR is another step on the company's journey to building a diverse global culture, which includes expanding its relations with Indigenous Peoples in Canada and around the world. As part of this journey, Cummins and its employees located in Canada have taken the following steps:

  • Established an Indigenous Relations team with about 15 active volunteers across Canada
  • 1400+ employees in Canada have completed Indigenous Awareness Training
  • Supported initiatives for Indigenous communities in areas of Education and Equity with more than USD 100,000 of funding from Cummins Grant

As a global organization amongst a diverse and growing group of companies from across Canada that share a commitment to the Indigenous community, Cummins Canada continues to develop relationships with Indigenous peoples across the country and seeks ongoing ways to support the communities in which it lives and works. In its commitment to fostering positive change, Cummins also looks inward, engaging its own employees in initiatives that promote understanding, respect and collaboration with Indigenous peoples. 

To learn more about Cummins’ ongoing commitment to not only Indigenous communities but to the many communities employees live and serve throughout the world, please visit cummins.com
 

Cummins Office Building

Cummins Inc.

Cummins, a global power technology leader, is a corporation of complementary business segments that design, manufacture, distribute and service a broad portfolio of power solutions. The company's products range from internal combustion, electric and hybrid integrated power solutions and components including filtration, aftertreatment, turbochargers, fuel systems, controls systems, air handling systems, automated transmissions, electric power generation systems, microgrid controls, batteries, electrolyzers and fuel cell products.

Natuurpunt and Cummins Collaborate to Re-Wet Mechelen's Nature Reserves on World Water Day 2024

Natuurpunt and Cummins Collaborate to Re-Wet Mechelen's Nature Reserves on World Water Day 2024

On World Water Day 2024, Natuurpunt and Cummins launched their collaboration on the rewetting of the Mechels Broek and Den Battelaer nature reserves in Mechelen, Belgium.

Over the next two years, efforts will be made to retain water in the nature reserves by, among other things, the use of solar-powered water pumps.

The plans are part of the European LIFE project Wetlands4Cities, within which multiple partners are committed to making nature around cities climate-proof. The Cummins partnership will support the Wetland Plan that Natuurpunt presented in early 2024. Around Mechelen, Natuurpunt aims to restore 345 hectares of wetland within the framework of the Rivierenland Nature Park. Cummins is investing in the project to support biodiversity and carbon capture.

Lander Wantens, project officer at Wetlands4Cities said: "The Den Battelaer and Mechels Broek nature reserves are located at the intersection of the Dyle, Nete and Zenne rivers and are historic flood plains. By buffering extra water here, the region can be relieved at critical moments. Based on an ecohydrological study, we are going to place small weirs on some canals that will allow more water to be retained and thus also to combat drought. There is also already a solar-powered pump that ensures that excess water from the Dyle can flow into the area. Additionally, one more will be added in the long term to combat the acidification of the soil."

Visitor experience and education capabilities have also been enhanced by this Cummins supported project, with plans for the creation of a unique hide at the nature reserves, allowing people to look underwater. In time, there will also be a footpath created on-site.

Antonio Leitao, Vice President of the Europe Area Business Organisation at Cummins, said: "With the Cummins Water Works (CWW) project, we are working with experts to create projects that will improve water quality, water quantity and access to water around the world. For example, by 2030, we aim to offset Cummins' annual water consumption in all regions. To this end, we work together with Natuurpunt, which has the expertise and volunteers to restore local water systems and support the development of environmental education about water. This project will help us achieve our goal of making the European region net water positive by 2030, in line with our overall mission to make people's lives better by creating a more prosperous world."

Alderman Patrick Princen, chairman of the Rivierenland Nature Park, said: "Since 2019, the area coalition behind Rivierenland Nature Park has created more than 225 hectares of new nature. We are very proud of that, but this wonderful result would never have been possible without the support of the members of the area coalition, countless donors and sponsors. The contribution of Cummins is therefore substantial and makes it possible to take major steps forward in terms of nature restoration and nature experience. Nature design is often seen as a cost item, but it is now clear that this yields ten times the economic return and the benefit of experiencing nature at its best. It is an investment that will help the city of Mechelen in the future to reinforce our environment and give nature restoration every chance."

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